COVID-19 INFORMATION

Bo-Kx remains fully operational and are delivering during the lockdown period.

COMPLIMENTARY NATIONWIDE DELIVERY

All of our prices include nationwide delivery, no hidden costs and no surprise charges upon checkout.

NEXT DAY DELIVERY

We are able to offer next day delivery (Tuesday to Saturday) on all of our flowers if ordered before 6pm.  The delivery fee is 5 GBP.

ORDER TRACKING

Upon ordering your flowers you will receive a confirmation email.

Once the flowers are made and are on route you will also receive a follow up email. This will contain an estimated time of delivery.

There will also be a link, this will take you to the carrier web page for your parcel, where you can stay up-to-date on the status of your order.

We are unable to deliver parcels at specific times. This is because deliveries are made by our courier partners and the delivery time is often based on the route that your driver is allocated on the day.

WHAT HAPPENS IF THE RECIPIENT IS NOT HOME FOR DELIVERY?

If no one is home, parcels are often left in a safe place. This can be with a neighbour, reception, concierge, behind a shed, gate, bin or under a sheltered area where the parcel is hidden from public view. A card will be left, specifying where the parcel has been left.

Otherwise a calling card will be left at the delivery address for the recipient to contact the courier and re-arrange delivery.

Do you offer same day delivery service? Yes on a selection of our range, which you will see at the time of selection.

DO YOU DELIVER ANYWHERE IN THE UK?

Yes, except for the Isle of Man, Channel Islands, the Isles Of Scilly and some areas of Scotland. If we can’t deliver to your selected address, we will advise you of available options.

DO YOU DELIVER OUTSIDE OF THE UK?

At present, we only deliver within the UK.  However, never say never.

DO YOU DELIVERY TO BUSINESS ADDRESSES?

Yes, our couriers will deliver to business addresses. However, please note that we’re not responsible for ensuring the exact recipient receives the delivery, as courier drivers may often deliver to receptions or lobbies. This also applies to hotels.

DO YOU DELIVER TO HOTELS?

Yes, we will deliver the flowers to the reception. But please check with the hotel before sending flowers as some hotels may not accept customer deliveries.  Please make sure they take on the responsibility to ensure the flower are given to the recipient.

DO YOU DELIVER TO HOSPITALS?

Yes, but please check with the hospital before sending flowers. Some hospitals do not accept deliveries of fresh flowers. We are unable to offer compensation if the hospital refuses delivery. Please make sure they also take on the responsibility to ensure the flowers are given to the recipient.